Please "Add a note to your order" during checkout to indicate the names that should go on the "To" and "From" lines of the gift certificate. If you would like the certificate to be mailed directly to the recipient, please provide their mailing address in this note as well. I do not charge a shipping fee for the mailing of gift certificates.
The gift certificate is a hand-pulled woodcut printed on Rives BFK paper with torn edges enclosed in an envelope. If you are looking for a gift amount that is not available here, please contact me and I can create a custom certificate amount for you. If you have any other questions, please feel free to contact me at email@example.com or (231) 590-2274.
In person... Simply present the original gift certificate to me at the time of purchase and the amount will be deducted from the total. If there is a remaining balance on the gift certificate, I will modify the original and return it to the customer for future use.
Online... When redeeming the gift certificate online (emilygraykoehler.com), enter the unique code provided as a discount during checkout and the value of the gift certificate will be deducted from the total. If the total purchase price is less than the value of the gift certificate, I will ship the work immediately and provide you with a new promotion code for the remaining balance which may be used on a future purchase in the same manner (or in person as outlined above).
All prints in my shop are original works of art that have been designed and hand-printed by me. I use oil-based printing inks and Rives BFK paper, unless otherwise noted. Due to the nature of reduction woodcuts (the block is destroyed during the process), there will never be more prints produced beyond the listed edition number. When they sell out, I cannot make any more. Consider yourself warned! For other less limited printmaking techniques, such as single-layer woodcut, collagraph or drypoint, please know that I hold to the same ethic in regard to edition size.
Most works in my online shop are available for sale either framed or unframed. Large format works are only available for sale unframed due to the increased risk of damage during shipping. I custom frame each piece with acid-free matting materials, regular glass* and aluminum frames. I use white mats and black frames, intended to highlight the artwork. If you prefer a different mat/frame/glass style, please order unframed work and seek out assistance at your local frame shop.
* Please note that UV glass is NOT required for protection of my prints. The use of any glass at all is solely to protect the piece from dust, moisture, puncture, etc. The pigments in my oil-based inks are just as light-fast as an oil painting on canvas. Would you place an oil painting behind UV glass? I didn't think so...
Please, no returns or exchanges on purchased prints. Contact me right away if you suspect any shipping damage. I cannot be held responsible for stolen packages.
Instructor Cancellations - If I must cancel a class for illness or emergency, you will be informed as soon as possible and your payment will be refunded in full. I assume no responsibility for any losses incurred due to lodging or travel arrangements.
Student Cancellations - A full refund (less a $10 cancellation fee) will be given for cancellations made at least seven days prior to the start of the workshop. Cancellations made within seven days of the start of the workshop will be given no refund. In this case, I encourage you to find a friend to take your seat!
All purchased unframed prints are securely packaged flat and sent via USPS Priority Mail for free within the United States. Some works are shipped via UPS on an as-needed basis. All framed works will be shipped via UPS. Smaller items like cards, git tags and calendars will be sent via USPS First Class Mail unless in combination with a larger order using a different shipping method. For other worldly destinations, please contact me first for a shipping quote before placing an order. Once payment is received, your order will typically be shipped within 5-7 business days, however, please allow up to 2-3 weeks for preparation and shipment of orders that contain framed prints. I am usually much quicker, but I will contact you if there are any delays on my end.
I also offer free local pickup... make an appointment to visit my studio for a physically distanced pickup and quick tour!
Orders placed within a 20-mile radius of my studio may also be personally delivered to you for free (physically-distanced, of course)! I reserve the right to ship via USPS or UPS (at no cost to you) depending on my schedule and availability.