Shipping policy

Emily Gray Koehler Shipping Policy
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All purchased framed or unframed prints are securely packaged flat and sent via USPS Priority Mail or UPS, at my discretion, within the United States. Smaller items like cards and calendars will be sent via USPS First Class Mail unless in combination with a larger order using a different shipping method. For other worldly destinations, please contact me first for a shipping quote before placing an order. Once payment is received, your order will typically be shipped within 5 business days, however, please allow up to 2-3 weeks for preparation and shipment of orders that contain framed prints. I am usually much quicker, however, and will contact you if there are any delays on my end.

Due to the substantially higher cost of shipping to Alaska, Hawaii or other US Territories, I have enacted a sliding shipping rate specifically for these areas, based on your total order value, that aims for an approximately even split of shipping charges between the buyer and me.

I also offer free local pick up... make an appointment to visit my studio to pick up your order and get a quick tour!

Emily Gray Koehler Refund Policy
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Purchased prints:
Please, no returns or exchanges on purchased prints. Contact me right away if you suspect any shipping damage. I cannot be held responsible for stolen packages.